Personalised NDIS Support Across South East Victoria

Chevorge was named in memory of two much-loved dogs, Chevy and George. Their loyalty, honesty and loving nature helped inspire the values behind our organisation.

We are proudly pet-friendly, and our support workers are comfortable supporting participants who have animals in their homes.

Contact us by phone, email or through our online form. We will arrange an initial conversation to learn about you, your goals and the support you need.

We understand that every participant is different. If Chevorge is not the right fit, we will do our best to help you identify another suitable service.

Chevorge can support participants with self-managed, plan-managed and NDIA-managed plans across the following registered categories:

• Assistance in Coordinating or Managing Life Stages, Transitions and Supports
• Assistance with Daily Personal Activities
• Assistance with Travel and Transport Arrangements
• Innovative Community Participation
• Development of Daily Living and Life Skills
• Household Tasks
• Participation in Community, Social and Civic Activities
• Group and Centre-Based Activities

We can also help participants connect with suitable allied health and community services.

We can explain the application process, direct you to current NDIS information and help you identify relevant services and resources. Eligibility and access decisions are made by the NDIA.

https://www.ndis.gov.au/applying-access-ndis 

Our team holds the required NDIS worker screening checks and qualifications across mental health, counselling, community services and alcohol and other drugs.

Team training includes first aid and CPR, mental health first aid, diabetes awareness, schizophrenia support, suicide prevention and other participant-specific areas. We also highly value lived experience, empathy and practical industry knowledge when matching participants with suitable team members.

We aim to match you with a support worker whose personality, experience, availability and skills suit your needs. You are encouraged to tell us about your preferences, and we welcome feedback about whether the match feels right.

Yes. With your consent, family members, carers, nominees and other trusted people can be involved in planning and communicating about your supports. You remain at the center of all decisions.

We will talk with you about your goals, preferences, support needs, health and safety considerations, and the services you would like. Before support begins, we will explain the arrangements and prepare a service agreement so everyone understands what to expect.

Our fees are discussed with you before services begin and documented in your service agreement. Chevorge charges in accordance with the applicable NDIS Pricing Arrangements and Price Limits.

We welcome feedback and take all concerns seriously. Every participant receives a Feedback and Complaints Form, and their service agreement explains how to give feedback, raise a concern or make a complaint.

We also conduct participant satisfaction surveys to help us monitor and improve our services. Our most recent participant feedback rated Chevorge’s service 10 out of 10.

You can speak with us directly, ask a trusted person to support you, or contact the NDIS Quality and Safeguards Commission. Making a complaint will not negatively affect the services or support you receive from Chevorge.